Complaints Book

Provider details Marassinaperu Ate, Lima, Perú

1. Consumer identification

Full name *

Document type *

Document number *

Address *

Phone *

Email *

Parent or guardian (only if you are a minor)

2. Product or service

Type *

Amount claimed (S/)

Description (product and order number) *

3. Complaint details and what you request

Type *

Details *

What do you request? *

I declare that the information provided is true and I accept the processing of my personal data to handle this claim.

Filing a claim does not prevent you from using other dispute resolution channels, nor is it a prerequisite to file a complaint with INDECOPI. The provider must answer within fifteen (15) business days, which may be extended by another fifteen (15) business days depending on the circumstances.